How It Works
We've designed our process around clarity and trust. No surprises, no runaround. Here's what to expect when you work with us.
Reach out and tell us what you're working on. We'll ask questions to understand your specs, quantities, timeline, and any challenges you're facing. No commitment, just a conversation to see if we're the right fit.
Send us your drawings and specifications. We'll review them in detail, flag any potential issues, and come back with questions or suggestions. We think alongside you, not just execute orders.
Once we understand the scope, we'll provide a clear quote and realistic timeline. No hidden fees, no bait-and-switch. The price we quote is the price you pay.
We source materials on your behalf, working with trusted suppliers we've vetted. If you have preferred suppliers or specific requirements, we'll coordinate with them directly.
Your order moves into production. We keep you updated on progress and flag anything that comes up. No news isn't good news here. We believe in proactive communication.
Every batch is tested before it ships. We verify specs, check for defects, and ensure everything meets your requirements. Quality isn't something we compromise on.
Product ships on time, as promised. If anything changes on your end (rush orders, spec adjustments, quantity changes), we adapt and communicate clearly.
What We Need From You
Drawings or specifications: Whatever you have. CAD files, hand-drawn sketches, spec sheets from a previous supplier. We'll work with it.
Quantity estimates: How many units per month? Are quantities consistent or variable?
Timeline: When do you need them? Any recurring deadlines we should know about?
Context: What are these going into? The more we understand the application, the better we can serve you.
Response Time
Within one business day
Quote Turnaround
Typically 2-3 business days
Communication Style
Direct, clear, proactive
Changes Mid-Project?
We adapt. Just tell us.
Capabilities
Optimized for 1,000 to 2,000 units per month. Smaller and larger runs considered on a case-by-case basis.
Custom dimensions, non-standard specs, mixed SKUs. We build to your requirements, not a catalog.
FAQ
We're optimized for 1,000 to 2,000 units per month, but we'll consider smaller runs if they make sense for both of us. Reach out and let's talk about your needs.
Typical lead times depend on specs, materials, and current capacity. We'll give you a realistic timeline upfront and keep you updated throughout.
Yes. CAD files, PDFs, spec sheets, even hand-drawn sketches. We'll review what you have and ask clarifying questions as needed.
We adapt. Let us know what's changing and we'll adjust the timeline and approach accordingly. Clear communication goes both ways.
Tell us what you're working on. We'll get back to you within one business day.
Get in Touch